Terms & Conditions

Your Information

Award of Excellence collects information about you from your employer and from you when you enroll for the first time.

How we use your information

This information is used to help keep track of your participation as well as to fulfill any orders that you place through the Award of Excellence Catalog.

We will also use this information to send you important email updates about your catalog orders and about your account. We will never share this information with a third-party.

Who has access to your information?

The Award of Excellence team will have access to all your information for the purposes of fulfilling orders and assessing the programs’ success.

We may also access your information to assist you with any issues you may encounter online (lost or forgotten IDs, trouble with catalog orders, help with using the site).

Your employer will have access to view the following information about you:

  • Profile information (name, email, mailing address, phone number)
  • Participation activity and amount of points earned.

Your employer will never have access to the following information:

  • Your password
  • Your catalog orders (and how many points you’ve spent)
  • Customer satisfaction surveys

Access to the Web site


In order to access awardofexcellence.com you will need to enroll with us. When you enroll, we will ask you to confirm you name, email address, phone number, and mailing address. While this information may be provided by your employer, we would prefer for you to confirm the information.

We will also ask you to create a unique password so that you can access the site in a secure manner.

Award of Excellence IDs

Award of Excellence IDs are unique to each member. It is unlawful to use another person's ID to gain access to their account without the person's permission.


We will never share your password with anyone, including people at your company.

Restricted Access

At any time the Award of Excellence Team or your program coordinator reserves the right to restrict your access to the Award of Excellence Web site.

Award of Excellence Catalog & Orders

Data & Privacy

The information collected from you at the time you place an order will be stored in our database and is used purely to carry out your order. There are no circumstances under which this information might be passed to a third party.

Order Fulfillment

We strive to supply you with the items described on this site within a reasonable amount of time. Most of our items are usually available for immediate shipment; however, some items may not be available right away. We will make every effort to ship your items as soon as possible.

If an item is no longer in stock and has been discontinued, we will notify you directly as soon as possible.


In the event of loss or dissatisfaction with the gift ordered from the online catalog, you may exchange the item or return it for a full refund of your points.

Items not available for refunds:

  • Free gifts included with your order do not apply.
  • Gifts handed out in person by a member of your company or by the Award of Excellence team.

Under no circumstances will cash be provided by Award of Excellence in exchange for an item.

Proprietary Rights

Bill Sims Company is the owner of all intellectual property rights, including all copyright, patents, and trademarks associated with the site and its contents.

You may not reproduce or distribute the contents of this site without the expressed written permission of the Bills Sims Company.

Award of Excellence

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